Terms and conditions

Booking your order

All bookings are taken via email and secured with a 50% deposit, the remaining balance is due no later than 5 days prior to your install/delivery date

Cancellations and changes to orders

We require a minimum of 8 weeks notice if you wish to make any changes to your order.

We are unable to offer any refund if you request to cancel with less than 8 weeks notice.

If for any reason we have to cancel your booking you will be notified via email and a full refund will be issued.


To ensure you get the longest life from your balloons please be sure to keep your balloons away from extreme temperatures and sharp or rough surfaces,

Float time

Latex balloons float up to 12-24hrs

Foil balloons float up to 2 weeks

Bam bam bubble balloons float up to 1 week

Using Format