TERMS AND CONDITIONS
BOOKING YOUR ORDER
ALL BOOKINGS ARE TAKEN VIA EMAIL AND SECURED WITH A 50% DEPOSIT, THE REMAINING BALANCE IS DUE NO LATER THAN 5 DAYS PRIOR TO YOUR INSTALL/DELIVERY DATE
CANCELLATIONS AND CHANGES TO ORDERS
WE REQUIRE A MINIMUM OF 8 WEEKS’ NOTICE IF YOU WISH TO MAKE ANY CHANGES TO YOUR ORDER.
WE ARE UNABLE TO OFFER ANY REFUND IF YOU REQUEST TO CANCEL WITH LESS THAN 8 WEEKS’ NOTICE.
IF FOR ANY REASON WE HAVE TO CANCEL YOUR BOOKING YOU WILL BE NOTIFIED VIA EMAIL AND A FULL REFUND WILL BE ISSUED.
TO ENSURE YOU GET THE LONGEST LIFE FROM YOUR BALLOONS PLEASE BE SURE TO KEEP YOUR BALLOONS AWAY FROM EXTREME TEMPERATURES AND SHARP OR ROUGH SURFACES,
LATEX BALLOONS FLOAT UP TO 12-24HRS
FOIL BALLOONS FLOAT UP TO 2 WEEKS
BAM BAM BUBBLE BALLOONS FLOAT UP TO 1 WEEK
Covid 19 update
We understand that some events have been cancelled or postponed due to the current pandemic, due to these circumstances we are happy to make an exception at our discretion if you have already booked and need to change the date of your event.We will do our best to accommodate an alternative future date for you. Please send an email to firstname.lastname@example.org to request this.